HeadshotPro Logo

HeadshotPro

4.5
(807 reviews)

URL: https://www.trustpilot.com/review/headshotpro.com

Net Promoter Score

76.67

Excellent! Your product has a strong positive reputation.

Aspect-based Sentiment Analysis

Photo Quality
Sentiment: Very Positive

The quality of the generated headshots received high praise from users. Many reviewers expressed surprise at how realistic and appealing the photos turned out, often stating they looked better than previous professional portraits.

Ease Of Use
Sentiment: Very Positive

Users found the process of generating photos to be incredibly easy and user-friendly. The navigation of the site and the uploading process were highlighted as straightforward, making it accessible even for non-tech-savvy individuals.

Value For Money
Sentiment: Very Positive

Reviewers noted that the service was cost-effective, especially compared to traditional professional headshots which can be very expensive. Many felt they received excellent results for a low price, reinforcing the value proposition.

Customer Service
Sentiment: Neutral

While some users reported positive experiences with customer service, others felt that the assistance provided was lacking, particularly in addressing specific concerns about the AI's output. This inconsistency led to a neutral sentiment regarding customer support.

Ai Performance
Sentiment: Positive

The AI's ability to create lifelike headshots was generally well-received, with users appreciating the lack of 'hallucinations' or glitches in the photos. However, some noted occasional mismatches, such as hair color issues, which highlighted room for improvement.

Refund Policy
Sentiment: Very Positive

The 14-day refund policy was a significant positive aspect mentioned by reviewers. It not only reassured users about the service but also demonstrated the company's commitment to customer satisfaction.

Customization Options
Sentiment: Neutral

There is a desire among users for more customization options, such as specifying features like glasses or hair color. While the existing features were appreciated, the lack of specific controls led to mixed feelings.

Processing Speed
Sentiment: Positive

Users were generally impressed with the speed of photo processing, often receiving results faster than anticipated. This efficiency contributed positively to the overall experience.

Realism Of Output
Sentiment: Positive

While many users praised the realistic appearance of the generated images, some noted discrepancies in body representation, with some photos making them appear slimmer than they are. Overall, the realism was positively received but with some caveats.

Owner Response Rate & Reviewers per Country

Owner Response Rate

Reviewers per Country

SWOT Analysis

STRENGTHS
  • High-quality and realistic headshots
  • Convenient and easy-to-use process
  • Good value compared to professional photography
  • Strong customer support with refund policy
  • Wide variety of generated images
  • Quick turnaround time for results
  • User-friendly navigation on the website
  • Ability to upload both new and old selfies
  • No weird glitches or hallucinations in images
  • Cost-effective alternative to expensive professional headshots
WEAKNESSES
  • Customer service knowledge gaps
  • Inconsistent results based on uploaded photos
  • Some images may not accurately represent the user
  • Limited options for glasses and hair color specifications
  • Random backgrounds can detract from user preference
  • Need for more variety in clothing options
  • Some users report looking significantly different in terms of body weight
  • Potential for 'uncanny valley' effect in AI-generated images
  • Limited information on processing page exit implications
  • Users may not fully understand how to select appropriate photos for best results
OPPORTUNITIES
  • Expand customization options for specific features like glasses
  • Introduce more diverse background choices
  • Create a user guide for optimal photo selection
  • Leverage user testimonials for marketing
  • Explore partnerships with professional photographers
  • Introduce subscription models for repeated use
  • Expand into corporate branding packages
  • Enhance AI technology for improved realism
  • Increase marketing efforts targeting remote workers
  • Develop community engagement for user feedback
THREATS
  • Emergence of competing AI headshot services
  • Changes in AI regulations affecting usage
  • Potential negative user experiences leading to poor reviews
  • Market saturation with similar offerings
  • Technological advancements that outpace current capabilities
  • Consumer skepticism about AI-generated images
  • Negative public perception of AI in photography
  • Privacy concerns regarding uploaded photos
  • Economic downturn affecting discretionary spending
  • Increased competition from traditional photography services

Sentiment Analysis

Positive 100.0%
Neutral 0.0%
Negative 0.0%

Star Rating Breakdown

Positive Drivers

  • Realistic headshots
  • Great customer support
  • Easy to use process
  • Affordable pricing
  • High-quality results
  • Good variety of options

Negative Drivers

  • Lacking photo variety
  • Inconsistent results
  • Customer service issues
  • AI inaccuracies
  • Unclear guidelines
  • Photos not true-to-life

Review Timeline

Popular Phrases

very nice realistic headshots blown away good value great results highly recommend amazing quality comfortable take new selfies pleasantly surprised professional purposes easy process telling everyone great customer support refund policy 14 days key tip upload pictures match outcome different colored glasses different colored hair ai picks first time kind enough customer service room for improvement lacking understanding did not seem to apologize issue couple of professional portraits quality of the ones use them photos for ai

Buyer Personas

The Budget-Conscious Professional

25%

This persona is a young professional who is looking for affordable alternatives to traditional photography. They value cost-effectiveness and are tech-savvy, often using their smartphones for photography. They need a quick solution for a professional headshot that looks good without breaking the bank.

Key Aspects:
Affordability 30%
Quick turnaround 25%
Realistic results 20%
User-friendly interface 15%
Positive reviews and recommendations 10%
Insights:
  • They prioritize value for money and are likely to compare prices before making a decision.
  • They appreciate user-friendly technology and may avoid complicated processes.
  • They rely on peer recommendations and online reviews when choosing products.
  • They often make purchases based on promotions or discounts.
  • They may have had negative experiences with traditional photography, making them more inclined to try AI alternatives.

The Cautious Experimenter

20%

This persona is skeptical about AI-generated photos but willing to try it out for the sake of convenience and cost. They may have had mixed experiences with technology and need reassurance about quality and reliability.

Key Aspects:
Quality of photos 25%
Customer support 20%
Clear instructions 20%
Refund policy 15%
Ease of use 20%
Insights:
  • They have a tendency to read instructions carefully before starting a process.
  • They are likely to test the product with lower stakes before committing fully.
  • They appreciate strong customer service and responsiveness to inquiries.
  • They may have experienced issues with previous technology products, making them cautious about new platforms.
  • They often look for money-back guarantees to feel secure in their purchase.

The Social Media Influencer

15%

This persona is active on social media and needs high-quality, eye-catching headshots to build their personal brand. They prioritize aesthetics and variety in their photos, often experimenting with different looks.

Key Aspects:
Variety of styles 30%
High-quality images 25%
Ease of sharing 20%
Customization options 15%
Trendy and modern aesthetic 10%
Insights:
  • They are highly engaged with visual content and understand the importance of a good first impression online.
  • They may frequently change their appearance (hair, glasses) and value options that align with their evolving image.
  • They are likely to share their experiences on social media, influencing their followers' purchasing decisions.
  • They tend to explore multiple platforms before settling on one that meets their needs.
  • They appreciate creative freedom and may feel limited by rigid styles or templates.

The Time-Sensitive User

15%

This persona is busy and values efficiency. They need a headshot quickly and appreciate services that deliver fast results without compromising quality. They often use tech solutions to save time.

Key Aspects:
Quick processing time 30%
Simplicity of use 25%
Immediate results 20%
Minimal effort required 15%
Reliability 10%
Insights:
  • They are likely to use services that can save them time and streamline their workflow.
  • They may prefer online solutions over in-person services due to convenience.
  • They appreciate automated systems that minimize manual tasks.
  • They are often multitasking and may require reminders or updates during the process.
  • They value products that enhance productivity and reduce time spent on tasks.

The Tech-Savvy User

15%

This persona is comfortable with technology and enjoys exploring new software tools. They appreciate innovative solutions and are looking for high-quality results that leverage AI advancements.

Key Aspects:
Advanced technology 30%
Quality of AI-generated images 25%
Innovative features 20%
Customization and personalization options 15%
User-friendly tech experience 10%
Insights:
  • They are likely to explore multiple tech options before making a decision and enjoy learning about new tools.
  • They may share their experiences with tech communities or social media, influencing others' choices.
  • They often appreciate detailed technical specifications or capabilities of a product.
  • They may be more tolerant of minor issues as long as the overall experience is satisfactory.
  • They are likely to provide constructive feedback to help improve the service.

The Professional Networking Seeker

10%

This persona prioritizes their professional image and requires headshots for platforms like LinkedIn. They want images that convey competence and approachability to enhance their networking opportunities.

Key Aspects:
Professional quality 40%
Relevance to networking 25%
Confidence in appearance 15%
Support for professional branding 10%
Choice of backgrounds and styles 10%
Insights:
  • They are likely to invest time in ensuring their online presence reflects their professional goals.
  • They may seek specific feedback from peers on their headshot options before finalizing.
  • They appreciate features that help enhance their professional brand image.
  • They often keep their profiles updated and may return for fresh headshots as their career evolves.
  • They value networking opportunities that a strong professional image can provide.

Customer Reviews

5 out of 5

Very nice and realistic headshots…

Very nice and realistic headshots generated!

By on 1727933666

5 out of 5

Amazing

Amazing! I never could have made myself look this good with just my camera phone! I'm blown away!

By on 1727923858

5 out of 5

Amazing!!!

Amazing!!!

By on 1727918772

5 out of 5

Best portraits I've taken

Convenient, comfortable, good value and most importantly realistic. I like how I could take new selfies and use old ones all on my phone. Not all portraits worked, but I was pleasantly surprised by the quality of the ones that did, and I feel confident I can use them for professional purposes. Actually quite a bit better than the last couple of 'real' professional portraits I had taken. Overall, I'd highly recommend.

By on 1727912802

5 out of 5

Everyone should try this!

Very easy process, great results! I am telling EVERYONE to use this site!

By on 1727900909

5 out of 5

Great quality, surprised by the results! Would use again!

First of all this is great quality photos for AI and the customer support is pretty great too! Second, they have a great policy where they will refund you in 14 days if you don't like the results. Third, a key tip is you have to make sure you ONLY upload pictures that match what you want in your outcome. For example if you were wearing different colored glasses or had different colored hair DON'T upload that because sometimes the ai picks something from those photos like the hair color and even though 99% of your photos are a different hair color it latches on to that. Mine did that the first time and the company was kind enough to refunded me after talking to customer service about my issue! Room for improvement: The customer service was a little lacking in their understanding of my request, they did not seem to apologize or offer any explanation of why the ai latched onto the hair color in one photo or how I could make it better. Luckily I am pretty smart and figured out just don't include any photo that doesn't match what you like. But I guess I am not that smart because I did it again in the next set. After they refunded me I bought another set because the quality was really good, but I icluded one photo with my old glasses and now all the glasses are wrong and do not look like what I wear at all. But the hair was spot on! I even have blonde with pink tips and they got that perfectly. All the photos look a lot like me and I picked my favorites which look spot on. There are no hallucinations and no weird glitches. I do wish they: 1) let you specify which glasses from which photo the ai should use for us glasses wearers or 2) that the photos would have a variety of glasses on and glasses off because sometimes we wear contacts! 3) I wish they stuck to my background and clothes i chose for most the photos instead of adding their own random choices in because I didn't want their other backgrounds 4) I wish they let you clarify your hair color just in case you have one photo from before you changed your hair All in all I would definitely use them again!

By on 1727885407

5 out of 5

Seriously easy to use and great results!

Seriously easy to use and great results! Loved the look of many photos after the software did its magic and I'm going to use several of them. Honestly will come back if I change my hair or really anything, so nice to use.

By on 1727873715

5 out of 5

Actually pretty good

Actually pretty good. Im suprised that they turned out so well. Could use better info about what happens if you accidently exit the page while processing the images. I got an email when they where done. I was worried that I hade to restart the process

By on 1727871173

4 out of 5

I wasn't sure the results would be good, but

I wasn't sure the results would be good because of the low quality selfies I did, but I was kindly surprised. Even though I'm 22 and the results look like I'm almost 30, there are still some pretty decent shots that work just fine for professional places (Work email, Linkedin...).

By on 1727819283

5 out of 5

Head office told me I needed a new…

Head office told me I needed a new headshot. Photographer wanted 5k. $29 and I am more handsome than ever. Cheers

By on 1727810158

4 out of 5

It was a good experience

It was a good experience. The results was outstanding

By on 1727809006

5 out of 5

Super easy to use and loads of options

Super easy to use and loads of options. Need to 'soften' the edges of the face a little to look 'less ai' with front on photos. Overall these will for sure work.

By on 1727801821

5 out of 5

No excuse not to update your profile pictures

I looked at different AI headshot platforms and was comparing at the same time. HeadshotPro had good reviews online, and as I was navigating onto the site and around for information, it was easy to move forward. The expectations for what I needed to produce were clear. By comparison, other sites weren't clear or I didn't feel confident or comfortable moving forward. AI generators can of course have quite a bit of "uncanny valley" going on, so be prepared to get really confused about what you look like. I took breaks to come back with fresh eyes in order to find the pictures that were "me" enough. However, understand that these are simulacra of you, and not your exact photos. There is a range of age, lighting, colouring, posing etc. that you'll see. Given that my alternative plan was procrastinating on booking professional headshots for hundreds of dollars (which I'm still going to do!), this was a great option to help me to bite the bullet and get something fresh for my professional website and profiles. Better and more professional results than I can get with my selfies, while still allowing me to save my professional headshot budget for the future.

By on 1727752990

4 out of 5

The headshots that were generated were…

The headshots that were generated were much better than the usual ones.

By on 1727701565

4 out of 5

Needed a few headshots without the fuss and cost.

I wanted a few new headshots, but I balked at the prices charged by professional photographer. I'm very happy with my pictures and the price.

By on 1727684239

4 out of 5

It was very interesting

It was very interesting. some photos looked like me and others were clearly not. I was expecting a "photoshop" version of my photos, not a completely different photo with different clothes, etc. Obviously, I figured that out when I uploaded photos and then the website asked me for backgrounds and clothes

By on 1727667345

5 out of 5

Super cost-effective and does the job

Super cost-effective and does the job! Walked away with photos I can use and start to finish, a thousand times easier than a photoshoot and editing process. I would have loved more variety on the clothing.

By on 1727666172

5 out of 5

Very easy and quick to use

Very easy and quick to use, especially for non-computer geek.

By on 1727654816

5 out of 5

Incredible results

Incredible results - more than exceeded my expectations! Worth every last penny, will definitely recommend this to my network!

By on 1727646668

4 out of 5

So far the best AI headshots I've done

So far the best AI headshots I've done. The variety the package provided will support dozens of marketing elements for my business, unlike other packages that give limited "looks". When uploading my selfies, the program instantly removed photos that would not work or be helpful in the process. It was very easy to navigate and the results came in less time than promised. The only thing I did not like was that many of the photos made me look much skinnier than I am in real life. Most were just a slight difference but some were pretty extreme. It would be nice to have the edit options to include an "increase weight" or something to make them look even more realistic.

By on 1727639599

5 out of 5

The future is here!! Cost effective too

Honestly a lot of photos looked very much like me and the effect was natural enough / could be used at different points of my life (I face weight fluctuations due to hormonal issues) that I saved about 40% of the photos generated. Amazing!

By on 1727632784

4 out of 5

Good enough

I got Professional ($39 for 100 headshots). I had a selection of 10 backgrounds and outfits (I only got to choose about 6 and the app chose the rest for me). Based on these, I was able to find 5-8 shots I liked. Not all of them resembled me but they were decent and I was recognizable especially if the size of the photo was smaller (e.g., LinkedIn profile). I was able to meet my objective of getting a couple of professional shots. I would have liked it more if there were nicer backgrounds and outfits to choose from.

By on 1727624213

5 out of 5

Incredible!

Incredible!! Made me look GREAT. Couldn't believe it!! :)

By on 1727574750

5 out of 5

Top experience

Top experience ! I am at the same time surprise, happy and highly motivated .

By on 1727561090

5 out of 5

Enjoyed the process

Enjoyed the process. Taking the photos and uploading them was quick and easy. My wife and I enjoyed the results and she will probably do her headshot soon.

By on 1727560939

5 out of 5

Great photos, easy to use!

This was a VERY easy way to get a professional-looking headshot. I had only snapshots of myself, and none of those were good enough to use for business purposes. With HeadshotPro, I just uploaded the few snapshots I could find of myself, and supplemented it with a few selfies that I took on the spot. Within a couple of hours, I had headshots that fixed my hair and other flaws without looking fake. The shots came with a variety of clothing and backgrounds. The hardest part was choosing my favorites! The uploading process took me about 20 minutes (mostly because I was searching for photos that I thought would work), and then it took a couple of hours to actually generate the photos. Well worth the time, and a very reasonable price. I'm so glad I did this - it actually gave me a boost in my confidence!

By on 1727550361

5 out of 5

Perfect for people with a busy schedule

Perfect for people with a busy schedule. Loads of different styles and backgrounds. I saved 100+ headshots. Recommend.

By on 1727533989

5 out of 5

great experience and result

Very cool alternative for professional looking photos.

By on 1727489336

5 out of 5

Pretty accurate

Pretty accurate, nice pics for a fast move

By on 1727487587

5 out of 5

Super easy and convenient with great…

Super easy and convenient with great results. Well worth the money.

By on 1727482665